Tired of phone tag? See the price in 2 minutes, or book a visit directly.

Green Zone Sprinklers logo

FAQ

Frequently asked questions.

Service calls, licensing, response times, warranty, and how we work with HOAs — the answers homeowners ask for most often.

Do you charge for service calls?

Yes — a flat $109 service call covers the trip, the first 30 minutes of diagnosis, and minor parts like standard spray heads, nozzles, and filters. Major parts like rotors, valves, and controllers are billed separately at published rates.

Are you licensed?

Yes. We hold a Texas Licensed Irrigator credential (#LI0028299) — the highest sprinkler credential issued in Texas. We're happy to share license documentation for HOA or property-manager requirements.

Do you offer same-day or emergency service?

Most repairs are booked within days. For urgent issues like active leaks or a stuck-open valve, call us directly — we route same-day availability when we have it.

Do I need to be home during the visit?

Not always. If the controller is accessible from outside or via a garage code, we can usually complete diagnosis and most repairs without you there. For controller reprogramming or system walk-throughs, we recommend being present. We'll confirm when you book.

Do you warranty your work?

Yes — labor on our repairs is covered by a 1-year warranty. Replacement parts carry the manufacturer's warranty. If a repair fails within that window, reach out and we'll make it right.

What payment methods do you accept?

Cash and check. Digital payments like Zelle or Venmo are available on request.

Do you work with HOAs and property managers?

Yes. We can provide detailed repair invoices, licensing documentation, and photo records to support HOA approvals and property-manager reporting.

What cities do you serve?

Greater Austin — including Austin, Round Rock, Cedar Park, Pflugerville, Leander, and nearby communities. If your city isn't listed on our service-areas page, call or message us and we'll confirm coverage.

Can I see pricing before booking?

Yes. Our pricing page lists flat-rate and range pricing for the most common repairs. For a specific job, use the instant AI repair estimate from a photo or send details through the contact form for a written quote.

Didn't find your answer? Call or send a quick note — we'll respond with specifics.

Contact us(512) 763-5520
CallBook